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Scam Alert South Africa: Protect Yourself from the 'Press 1' Scam!!

Priyanka Sharma

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  • Truecaller Team
Priyanka Sharma

Hello South Africa, 


Have you been getting automated calls, trying to sell you something, or asking you to “Press 1” for more info? This could be a scammer trying to steal your information. Keep reading to find out more.


How the Scam Unfolds

The "Press 1" scam in South Africa involves fraudsters using automated calls. Recipients hear a recorded message instructing them to press 1 for more information. Once they do, they are connected to a scammer pretending to be a telemarketer, a bank, or a government agency.


The scammer then tries to extract personal information, such as bank details or passwords, under the pretense of verifying identity or resolving an urgent issue. The goal is to commit identity theft or financial fraud by exploiting the person’s trust and sense of urgency.


Signs to Watch Out For

  • Automated calls that prompt you to “press 1” for more information.
  • Calls from unknown numbers that create a sense of urgency or panic, claiming immediate action.
  • Callers posing as bank, government, or company representatives seeking personal information like bank account numbers, passwords, or ID numbers.
  • Unrealistically good offers or deals.
  • Requests for online payments.

Ways to Safeguard Yourself

  • Use Truecaller's Caller ID and Spam Blocking features and check user comments to identify unknown numbers. 
  • Consider upgrading to Truecaller’s premium subscription for advanced spam blocking and enhanced security: https://www.truecaller.com/premium/
  • Report suspicious numbers on the Truecaller app, share them with your loved ones, and leave detailed comments. This way, you protect yourself and help others avoid scams.
  • Never share sensitive personal information, like your bank details, National ID card number, or credit card information, with unknown people or organizations.
  • Use strong and unique passwords. Enable two-factor authentication for added security.

Download Truecaller:- https://tc.onelink.me/571208033/1fqyddvr


Who to Report to if You've Been Scammed

  • Bank: Notify them immediately if your finances are compromised.
  • South African Police Service (SAPS): Visit your nearest station or call 10111.
  • South African Fraud Prevention Service (SAFPS): Contact SAFPS at safps.org.za or 0860101248.
  • Cybercrime Unit (SAPS): Report online scams at saps.gov.za.
  • Financial Sector Conduct Authority (FSCA): Report financial scams at 0800203722 or fsca.co.za.

We hope this information helps you stay vigilant and safe. Spread the word to ensure you and your family stay informed and protected.

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