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Cant add numbers to family account

sidc09

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sidc09 Newbie

sidc09

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Hello team, I have Truecaller family account. I am not able to add the members I need to add. The contacts are not showing in the list to add but the numbers are not coming in the list when I am trying to add them.

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sidc09 Newbie

sidc09

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8 minutes ago, sidc09 said:

Hello team, I have Truecaller family account. I am not able to add the members I need to add. The contacts are not showing in the list to add but the numbers are not coming in the list when I am trying to add them.

 

Just searched the family plan FAQ, it looks like only Non-Truecaller users can be added to family account which for me looks like really illogical. 

Can anyone confirm if that's the issue why I cant add my contacts to family account?

 

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Vinutha

Vinutha

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12 hours ago, sidc09 said:

Hello team, I have Truecaller family account. I am not able to add the members I need to add. The contacts are not showing in the list to add but the numbers are not coming in the list when I am trying to add them.

Hey Sid, could you DM me your number and the ones you want to add to the family plan?

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sidc09 Newbie

sidc09

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20 hours ago, Vinutha said:

Hey Sid, could you DM me your number and the ones you want to add to the family plan?

DM you both the numbers I want to add. Please check.

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Vinutha

Vinutha

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15 hours ago, sidc09 said:

DM you both the numbers I want to add. Please check.

Hey Sid, Thanks for sharing the numbers! I'll check them out and get back to you as soon as possible.

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