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Unable to add family members after yearly subscription

Vardhini R

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Vardhini R Newbie

Vardhini R

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Hello Team - I was able to add family members when i had monthly subscription.. I changed it to yearly today, and now i am not able to add members. Few of the contacts which i had earlier added as part of family sharing is not coming up for addition.

 

Appreciate your response.

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Vardhini R Newbie

Vardhini R

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Thank you Truecaller support team for adding the family members via backend..

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Vinukirthey Newbie

Vinukirthey

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I am having the same issue. Could you help me too please 

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Vinutha

Vinutha

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1 hour ago, Vinukirthey said:

I am having the same issue. Could you help me too please 

Hey Vinukirthey, please send me your number and the numbers you want to add to the family plan.

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ashishsharma Newbie

ashishsharma

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Do we need to reach out to support to add family members? So bad. 

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