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Posted

Hello all.. 

My name Bismo, and I am using Truecaller for years. No problem at all in many android phones I used. Samsung, Huawei, Redmi, Xiaomi. 

 

But now I'm using Xiaomi 14T with HyperOS 1.0.4.0 and Truecaller can NOT recording calls anymore. The menu has gone... 

 

In the other side HyperOS it self CAN recording calls (with default phone apps from Hyper OS) 

 

Can someone tell me why? And what is the solution? 

 

Regards, 

 

Bismo

  • Truecaller Team
23 hours ago, Bozmee said:

Hello all.. 

My name Bismo, and I am using Truecaller for years. No problem at all in many android phones I used. Samsung, Huawei, Redmi, Xiaomi. 

 

But now I'm using Xiaomi 14T with HyperOS 1.0.4.0 and Truecaller can NOT recording calls anymore. The menu has gone... 

 

In the other side HyperOS it self CAN recording calls (with default phone apps from Hyper OS) 

 

Can someone tell me why? And what is the solution? 

 

Regards, 

 

Bismo

Hello Bismo, Could you please DM me your number and a screen recording of the issue? I’ll look into it for you.

  • Author

Hello... 

Thank you for your response. I don't know how, but now the problem is solved. After I select the Phone option as the default. And strangely enough, the appearance of the Truecaller when used on the phone becomes similar to the default telephone display. So case closed. 

  • Truecaller Team
17 hours ago, Bozmee said:

Hello... 

Thank you for your response. I don't know how, but now the problem is solved. After I select the Phone option as the default. And strangely enough, the appearance of the Truecaller when used on the phone becomes similar to the default telephone display. So case closed. 

Glad to hear that the issue is resolved @Bozmee feel free to reach out if you need any assistance.

  • Author

Hello ... 

Bad news, I'm wrong. Because the dialer that I said before it was Truecaller was not... 😞

 

That dialer is default dialer from Xioami

 

And when I change to Truecaller dialer...

Zaaaap...no recording calls anymore

 

FYI, in Xiaomi (HyperOS) you have call recording by default. The result is crisp & clear. But I need TC to reject spam / unwanted calls... 

 

So I still need your help... 

 

 

 

Regards, 

 

Bismo

  • Truecaller Team
On 11/1/2024 at 6:42 AM, Bozmee said:

Hello ... 

Bad news, I'm wrong. Because the dialer that I said before it was Truecaller was not... 😞

 

That dialer is default dialer from Xioami

 

And when I change to Truecaller dialer...

Zaaaap...no recording calls anymore

 

FYI, in Xiaomi (HyperOS) you have call recording by default. The result is crisp & clear. But I need TC to reject spam / unwanted calls... 

 

So I still need your help... 

 

 

 

Regards, 

 

Bismo

Hey Bismo,  Just follow these simple steps to reject spam or unwanted calls.

  • Open your Truecaller app and tap on the menu icon (three lines).
  • Go to Settings and select "Block."
  • Turn on the "Block numbers not in the phonebook" option.
  • Also, make sure to enable "Reject automatically" under "How to block contacts."

With these settings, any calls or messages from unknown numbers will be automatically blocked. Also, please check out this article to learn more about the auto-block feature.
https://support.truecaller.com/en/support/solutions/articles/81000413329-how-to-use-truecaller-to-automatically-block-spam-and-fraud-calls

  • Author

My topic not about blocking calls, but about recording calls