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Unable to receive OTP

PC84

Asked by PC84,

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PC84 Newbie

PC84

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Posted

I have done reinstallation multiple times but no luck. I got new phone and transferred eSIM on 5th October. Did not port to new provider network.
I also disabled DND service on my provider.
I'm getting OTP for all other apps except Truecaller.
Raised support ticket but so far no resolution is provided. It has been one month now😞

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Vinutha

Vinutha

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  • Truecaller Team
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On 11/10/2024 at 12:15 AM, PC84 said:

 

I have done reinstallation multiple times but no luck. I got new phone and transferred eSIM on 5th October. Did not port to new provider network.
I also disabled DND service on my provider.
I'm getting OTP for all other apps except Truecaller.
Raised support ticket but so far no resolution is provided. It has been one month now😞

@PC84 Could you please DM me your number?  I’ll check on this for you.

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