How to correct this payment problem

[lazer megvel]

So i was.. trying to make payment for premium..  but as i enter my upi id in the text column it says you cannot make payment as the upi id provided by you is not linked to the emial id you are using.....(it shows an email id that doesn't belong to me it belongs to one of my family member)

But the weird part is... i have used my current g mail for login and registering to truecaller... and know i do not how on earth that this aap thinks that... i must have my upi id linked to that particular g mail. If someone can help me on this then plz respond.

[Vinutha]

On 11/23/2024 at 12:40 AM, lazer megvel said:

So i was.. trying to make payment for premium..  but as i enter my upi id in the text column it says you cannot make payment as the upi id provided by you is not linked to the emial id you are using.....(it shows an email id that doesn't belong to me it belongs to one of my family member)

But the weird part is... i have used my current g mail for login and registering to truecaller... and know i do not how on earth that this aap thinks that... i must have my upi id linked to that particular g mail. If someone can help me on this then plz respond.

Hello, Please check your Google Play Store account, as there might be a chance you logged in with a different Gmail account. You can check this by going to Account > Manage accounts on this device. Make sure the Gmail account you’ve used to log in to Truecaller matches the one linked to your Play Store account. If the accounts are different, this could be causing the issue.