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Unable to Search and Add Family Member in Family Sharing Premium Plan


Vaibhav890

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Posted (edited)

I am unable to add a particular family member number under the Family sharing. I'm a premium user with family sharing plan.

 

The number appears in contacts, but when I try to add them their number does not appear at all in family sharing. They are not a Premium member, and we are in the same country.

Please let me know  ASAP how to resolve this issue ???

Edited by Vaibhav890
updated tags
Posted

Hi @Vinutha Could you please check the above issue, i have DM you all the details already with my number with country code and family number with country code and screenrecording of issue, let me know if any other info required.

  • Truecaller Team
Posted
5 hours ago, Vaibhav890 said:

Hi @Vinutha Could you please check the above issue, i have DM you all the details already with my number with country code and family number with country code and screenrecording of issue, let me know if any other info required.

Hey Vaibhav, thanks for sharing the details. I've shared the information with you via DM please check it out.

Posted

Same Issue? How is this possible guys? The number is my contacts & yet not visible while adding in the family group?
Is this a designer bug?

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