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Learn About The Latest Delivery Scam Sweeping Across India!

Priyanka Sharma

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  • Truecaller Team
Priyanka Sharma

Hi TrueTalks Community,


If you are an avid online shopper, you should be aware of the latest addition to the hall of scams, the India Post Delivery Scam. Scammers are now targeting individuals by sending messages posing as India Post representatives.

Journey of the Scam from Start to Finish

Scammers send an SMS claiming to be from India Post, stating that a package couldn't be delivered due to incomplete address information. Often followed by a call, recipients are urged to click a link (http://iydc[.]in/u/5c0c5939f) to update their address within 12-48 hours.


Worried recipients click the link to resolve the issue. Once clicked, the link may run hidden scripts in the background to gather personal information. Sometimes, the website might also attempt to infect the device with malware or exploit security vulnerabilities.



Steps to Protect Yourself

  • Download the Truecaller app at https://tc.onelink.me/571208033/1fqyddvr Block and report the sender by adding details like comments and the type of spam. This helps protect both you and the Truecaller community.
  • Truecaller now provides a premium service called Fraud Insurance for residents of India. If you've been scammed through digital channels and an unauthorized transaction has occurred, you can claim up to Rs 10,000 by upgrading to an annual plan: https://www.truecaller.com/premium/
  • Never click on suspicious links, especially those sent from senders using an email address without a waybill number mentioned in the message body.
  • Be cautious of envelopes with scratch cards and letters claiming to be from India Post, informing you that you’ve won something and asking you to contact a number to claim the prize.
  • Never share personal details, like house address, bank account details, PAN and Aadhaar details, UPI ID & PIN, and passwords.
  • If you're unsure, call the official number to verify the legitimacy of the message.

Ways to Report the Scam

  • Start by contacting your bank’s customer service to report the incident.
  • Visit your nearest police station to file a complaint, explaining everything that happened.
  • Take along documents like bank statements, copies of SMS, or emails received. 
  • Also, file a complaint on http://www.cybercrime.gov.in with all the details about the fraud and attach the necessary documents.

We hope this information helps you stay ahead of these scams. Stay informed and stay safe. If you or someone you know has experienced this, we'd like to hear how you managed the situation.

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