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Cannot add a particular person on Family Plan

Ioannis

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Ioannis Newbie

Ioannis

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As the title suggests, I am unable to add a particular family member number under the Family sharing. The number appears in contacts, but not when I try to add them their number does not appear at all. They are not a Premium member, and we are in the same country.

 

Any suggestions would be appreciated.

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Nandeeny

Nandeeny

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On 4/26/2024 at 7:50 PM, Ioannis said:

As the title suggests, I am unable to add a particular family member number under the Family sharing. The number appears in contacts, but not when I try to add them their number does not appear at all. They are not a Premium member, and we are in the same country.

 

Any suggestions would be appreciated.

Hey, we need a few more information to help you.

- Inbox with your phone number (including the country code) and the numbers you're trying to add. 

- Also a screen recording of the error encountered, if possible.

We look forward to your DM.

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Reg1789 Newbie

Reg1789

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I am having the same issue?

 

How do I fix this? I've already paid for the family plan? 

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Vinutha

Vinutha

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9 hours ago, Reg1789 said:

I am having the same issue?

 

How do I fix this? I've already paid for the family plan? 

Hey, we need a few more information to help you.

  • Inbox with your phone number (including the country code) and the numbers you're trying to add. 
  • Also a screen recording of the error encountered, if possible.

We look forward to your DM.

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Gulam Ahmad Raza Collaborator

Gulam Ahmad Raza

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Hey, we need a few more information to help you.

 

- Inbox with your phone number (including the country code) and the numbers you're trying to add. 

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Gulam Ahmad Raza Collaborator

Gulam Ahmad Raza

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To add a specific person to your Family Plan on Truecaller, you can follow these steps:

1. Open the Truecaller app on your device.

2. Go to the Family tab within the app.

3. Click on "Add Member" or a similar option.

4. Enter the phone number or Truecaller contact details of the person you want to add to your Family Plan.

5. Follow any additional prompts or verification steps as required by Truecaller.

If you encounter any issues while trying to add a person to your Family Plan, I recommend reaching out to Truecaller's customer support for further assistance.

You can visit the official website for **Truecaller** at [www.truecaller.com](www.truecaller.com) 
 

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Reg1789 Newbie

Reg1789

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On 6/23/2024 at 7:44 PM, Vinutha said:

Hey, we need a few more information to help you.

  • Inbox with your phone number (including the country code) and the numbers you're trying to add. 
  • Also a screen recording of the error encountered, if possible.

We look forward to your DM.

I dm'd you just now.

 

Thanks.

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Vinutha

Vinutha

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18 hours ago, Reg1789 said:

I dm'd you just now.

 

Thanks.

Hey, Thanks for sharing, hope the issue has been solved.

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ehsanbareq Newbie

ehsanbareq

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same problem, what to do? can't add family member at the same county.

Could contain: Text, Electronics, Mobile Phone, Phone

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Vinutha

Vinutha

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13 hours ago, ehsanbareq said:

same problem, what to do? can't add family member at the same county.

Could contain: Text, Electronics, Mobile Phone, Phone

Hey, please share your number and the number you want to add to the family plan via DM. I will check and get back to you.

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CristianVal Newbie

CristianVal

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Got the same problem here

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Vinutha

Vinutha

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6 hours ago, CristianVal said:

Got the same problem here

Hey Cristian, please share your number and the number you want to add to the family plan via DM. I will get back to you on this as soon as possible.

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