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Search history lost


Divij ka

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I am a beta user in the recent update I have lost all my search history who viewed my profile.I want search history back.

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Vinutha
On 5/4/2024 at 11:15 PM, Divij ka said:

I am a beta user in the recent update I have lost all my search history who viewed my profile.I want search history back.

Hey Divij, we don't save information about who has viewed your profile. Take a look at this article to see what information we do save. 
https://support.truecaller.com/en/support/solutions/articles/81000392409-backup-restore

But if you want to store the search history you can follow 👇  these steps.
1. Make sure you’re on app version 14.3.6
2. Clear app data (storage and not cache) from phone settings
3. Open truecaller and go through the installation which will give the option to restore.

Also if you have uninstalled the app then past views will be deleted and cannot be restored as we do not back up views.

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Ok

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I am beta user done all the steps but issue is persistent

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Vinutha
19 hours ago, Divij ka said:

I am beta user done all the steps but issue is persistent

Hey Divij, to re-iterate, we don't store the history of who viewed your profile. If you're trying to back up the history of profile views, it won't work. 
You can refer this article
https://support.truecaller.com/support/solutions/articles/81000392409-backup-restore

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