Upgrade from Premium to Family on Iphone

[Cassie Gotardo]

Hi

 

I love the app; it really helps out with safety, etc. How do I upgrade my account from Premium to Family? It doesn't give me the option to upgrade on my iPhone.

Thanks

Cassie

[Vinutha]

8 hours ago, Cassie Gotardo said:

Hi

 

I love the app; it really helps out with safety, etc. How do I upgrade my account from Premium to Family? It doesn't give me the option to upgrade on my iPhone.

Thanks

Cassie

Hey Cassie! Glad you’re loving the app, it’s great to hear it helps you feel safer! The Family feature is currently available only on Android, so you won’t be able to buy the plan directly from your iPhone due to some limitations. However, if any of your family members use an Android device, they can purchase the plan and add you as a member. That way, you’ll still be able to enjoy all the Family plan features.
For more information about the Family plan, please check out this link.  https://support.truecaller.com/en/support/solutions/articles/81000408385-family-plan-faq

[Cassie Gotardo]

Hi

 

I didn't realize I couldn't do it on an iPhone. All my family members have iPhones. How do I go back to the premium package?

Thanks

Cassie