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How to Resolve Caller ID Issues on Common Android Models - Part 1


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  • Truecaller Team

Hi TrueTalks Community,    

Facing an issue with Truecaller Caller ID on your Android phone? We've got you covered! We've put together an easy-to-follow guide to help you fix this issue on popular Android models. Let's sort it out together!


Battery Optimisation Settings:

  • Go to Phone Settings > Select the "Battery" option.
  • Tap on "App Battery Saver" or a similar option > Select Truecaller from the list of apps.
  • Set the Battery Saver for Truecaller to "No restrictions" or a similar option.

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Enable "Display over other Apps":


  • Go to Phone Settings > Select "Privacy Protection” > Tap on "Special Permissions."
  • Select "Display over other apps” > Select Truecaller from the list of apps > Toggle on “Allow display over other apps.”

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Oneplus/Oppo/Real Me (Android 13):

Battery Optimisation Settings:

  • Go to Phone Settings > Select Battery > Go to Battery Usage > Select Truecaller from the list of apps.
  • Enable “Allow Foreground and Background activity.” option.

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Enable "Display over other Apps":

  • Settings > Apps > App management > Truecaller > Allow the "Display over other apps" permission.

Stay Tuned for Part 2, for more assistance feel free to drop a post down below!!

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