Cannot add my family member in premium family subscription

[Anik]

I have subscribed to Truecaller Family subscription, but cannot add my wife's number as my family member. My wife's number is saved in the contacts, but when I search my wife's number, nothing is showing, thus I am not being able to add her as my family member 

[Mayur]

Hey Anik! If your wife's account has a premium subscription then it would not show in the list can you try clearing cache for your app and check if you are getting the same error?

4 hours ago, Anik said:

I have subscribed to Truecaller Family subscription, but cannot add my wife's number as my family member. My wife's number is saved in the contacts, but when I search my wife's number, nothing is showing, thus I am not being able to add her as my family member 

 

[Docn]

Was this solved. I am having the same issue. I am premium trying to add my wife's non premium number. Not showing up in the list.

[Vinutha]

6 hours ago, Docn said:

Was this solved. I am having the same issue. I am premium trying to add my wife's non premium number. Not showing up in the list.

Hey, we need a few more information to help you. Please DM me the below details.

• Inbox with your phone number (including the country code) and the numbers you're trying to add. 
• Also a screen recording of the error encountered, if possible.

We look forward to your DM.

[Rakesh Heeramal]

I was facing the same issue how it's possible to add in to that contact 

My number is 

+91 9701847808

[Vinutha]

41 minutes ago, Rakesh Heeramal said:

I was facing the same issue how it's possible to add in to that contact 

My number is 

+91 9701847808

Hey Rakesh, Please DM me the number you want to add to the family plan. I will check and get back to you.