Cannot add my family member in premium family subscription

[Anik]

I have subscribed to Truecaller Family subscription, but cannot add my wife's number as my family member. My wife's number is saved in the contacts, but when I search my wife's number, nothing is showing, thus I am not being able to add her as my family member 

[Mayur]

Hey Anik! If your wife's account has a premium subscription then it would not show in the list can you try clearing cache for your app and check if you are getting the same error?

4 hours ago, Anik said:

I have subscribed to Truecaller Family subscription, but cannot add my wife's number as my family member. My wife's number is saved in the contacts, but when I search my wife's number, nothing is showing, thus I am not being able to add her as my family member 

 

[Docn]

Was this solved. I am having the same issue. I am premium trying to add my wife's non premium number. Not showing up in the list.

[Vinutha]

6 hours ago, Docn said:

Was this solved. I am having the same issue. I am premium trying to add my wife's non premium number. Not showing up in the list.

Hey, we need a few more information to help you. Please DM me the below details.

• Inbox with your phone number (including the country code) and the numbers you're trying to add. 
• Also a screen recording of the error encountered, if possible.

We look forward to your DM.

[Rakesh Heeramal]

I was facing the same issue how it's possible to add in to that contact 

My number is 

+91 9701847808

[Vinutha]

41 minutes ago, Rakesh Heeramal said:

I was facing the same issue how it's possible to add in to that contact 

My number is 

+91 9701847808

Hey Rakesh, Please DM me the number you want to add to the family plan. I will check and get back to you.

[Ambaryani Nahdi]

I can to add my husband's number

[Vinutha]

45 minutes ago, Ambaryani Nahdi said:

I can to add my husband's number

Hey Ambaryani, just DM me your number and the one you want to add to the family plan.

[Shri Hari]

Even I have the same issue. What to do?

[Shri Hari]

Just now, Shri Hari said:

Even I have the same issue. What to do?

I can't join to my sister's family plan

We live in the same country 

[Vinutha]

1 hour ago, Shri Hari said:

I can't join to my sister's family plan

We live in the same country 

Hey Shri Hari, please send me your sister's number and your number via DM.

[JATIN ATARA]

I AM NOT ABLE TO ADD MY FAMILY MEMBER

Edited August 28 by JATIN ATARA

[Vinutha]

2 hours ago, JATIN ATARA said:

I AM NOT ABLE TO ADD MY FAMILY MEMBER

Hey Jatin, please DM me your number and the numbers you want to add to the family plan.

[Bhargav Zantye]

Hi Mayur,

 

even i am facing the same issue.

i just sent you all the details via DM

 

please check

Thanks

[Bhoomi]

Hi , Team 

 

I am unable add non premium my family member to my plan.

[Vinutha]

5 hours ago, Bhoomi said:

Hi , Team 

 

I am unable add non premium my family member to my plan.

Hey Bhoomi, just DM me your number and the one you want to add to the family plan.

[Sabagh]

I can't add my sister number to my family subscription pls help I already have a ticket!!

[Vinutha]

7 hours ago, Sabagh said:

I can't add my sister number to my family subscription pls help I already have a ticket!!

Hey Sabagh, please DM me your number and the number you want to add to the family plan.

[Smith Efe]

Hello everyone 

[shivam157t]

I'm also not able to add a few family member numbers to premium family sharing. Although those numbers are not subscribed to premium and from same country